Elevate K-12

SELF-SERVICE PORTAL (2022)

THE BRIEF.

The ask was to ultimately lessen the back-and-forth between teachers, schools, districts, and our client, Elevate K-12. We proposed and created a self-service portal for educators to communicate seamlessly with the client and find the resources they need without having to wait for another reply in their inbox.

MY ROLE.

As the Design Lead, I was responsible for overseeing the design project roadmap, running user research sessions, and creating the self-service portal's vision for teachers to spend less time in email chains, and more time doing what they love: teaching.

This saved the client over 400 hours annually of difficult to track back-office work and smoothed out the disjointed communication flow from their educators.

OUR DESIGN TEAM.

product design lead / cathy yang.

user research lead / tony stedge.

jr. visual designer / brinda modi.

TOOLS OF TRADE.

— Adobe XD (legacy)
— Figma
— PowerApps Portal